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Cisco IP Contact Center Express Specialist

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement.

  • Cisco Exams Describe the CME/CUE solution and applications as they apply to customer opportunity 1/1/2008
  • Develop financial justification for customer solutions 1/1/2008
  • Develop and present the business case for identified Cisco solutions demonstrating Ciscos value add over competition 1/1/2008